IT Support for AEC Firms in St. Louis

by Jon Lober | NOC Technology

How can AEC firms in St. Louis optimize their IT infrastructure?

Architecture, engineering, and construction firms in St. Louis require reliable technology partners who understand project deadlines, CAD workstations, and mobile field access. Our local experts provide human-centered IT support with 15-second live response times and proactive monitoring that keeps your teams productive.

 

Common IT Challenges for AEC Professionals

  • Large CAD files crashing or running slowly - we optimize workstations and implement cloud solutions for seamless file access
  • Project data scattered across multiple locations - our team consolidates your data with secure cloud storage and automated backups
  • Field teams unable to access project files - we deploy mobile solutions ensuring secure access from job sites
  • Collaboration bottlenecks between offices - our proven process connects teams with unified communication platforms
  • Security concerns with client data - 24/7 monitoring and enterprise-grade cybersecurity protect your intellectual property

 

Comprehensive IT Services for AEC Firms

We deliver specialized technology support tailored for architecture, engineering, and construction professionals. Our managed IT services include CAD workstation optimization, cloud infrastructure for large project files, and mobile device management for field teams. With 50% of routine tickets auto-resolved through automation (with human quality assurance), your team spends less time on IT issues and more time on billable projects.

 

Our 96.8% client satisfaction rate and 60+ 5-star Google reviews reflect our commitment to ownership, collaboration, adaptability, and proactivity. We maintain strict SLA targets: Critical issues receive 15-minute response times with 4-hour resolution, while high-priority tickets get 1-hour response with 8-hour resolution. Your dedicated local technicians—never call centers or overseas support—understand the unique demands of AEC workflows.

24/7 Proactive Monitoring & Support

Our proactive monitoring systems detect and resolve potential issues before they impact your project deadlines. We continuously monitor your CAD workstations, servers, and cloud infrastructure, ensuring optimal performance during critical design phases. This approach prevents 75% of issues from ever affecting your team's productivity, while our automated patching and maintenance occur outside business hours to minimize disruption.

 

Transparent Pricing & Risk-Free Guarantee

We believe in complete transparency with our AEC clients. Our straightforward pricing model aligns with your firm's budget requirements, with no hidden fees or surprise charges. Learn more about our transparent pricing designed specifically for professional service firms.

 

Our Industry-Leading Guarantee: "Try us risk-free for 90 days. Not happy? We'll refund your previous month's service costs, facilitate your move to another MSP, and hand over every piece of documentation we've compiled."

Start Your IT Transformation Today


Ready to experience IT support that actually understands AEC workflows? Our local St. Louis experts are standing by to discuss your firm's specific technology needs. Call 636.390.6621 now to speak with an IT expert who speaks your language—whether that's AutoCAD optimization, BIM collaboration, or field connectivity solutions. Let's start the conversation about transforming your technology from a constraint into a competitive advantage.

 

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