IT Support for St. Louis Small Businesses
Running a 10 to 50 person business means every hour your team spends on IT problems is an hour they are not spending on the work that drives your business. You do not need a full-time IT employee. You need a complete IT department at a fraction of that cost.
NOC Technology has served small businesses in the St. Louis region since 2009. We function as your entire IT department, handle everything from day-to-day help desk requests to long-term technology planning, and charge a flat monthly rate that does not change when something breaks.
REAL CLIENT TESTIMONIAL
The Real Cost of Under-managed IT
Most small businesses end up in one of three situations:
- They have a staff member who handles IT on the side and hates it
- They pay a local break-fix shop by the hour and never quite know what they are going to spend
- They have a managed IT provider that took months to respond and does not seem to care.
None of those situations is what you actually need. What you need is a proactive IT team that catches problems before your staff feels them, keeps your systems running, and gives you honest advice when it is time to spend money on technology and when it is not.
NOC does not make money when your systems break. Our flat-rate model means we are financially motivated to keep everything running well. That alignment matters.
What's included
Help desk & remote support
Your team gets direct access to our Missouri-based help desk for day-to-day support questions, software issues, and technical problems. Each partner gets a dedicated support team that knows your environment, not a random rotation from a ticket queue. Our critical-response SLA is 15 minutes.
Network monitoring & management
We monitor your network around the clock and address problems before they affect your team. Routers, switches, firewalls, servers, and connected devices are all under active management. When something starts to fail, we see it first.
Cybersecurity & endpoint protection
Every device on your network is protected with enterprise-grade endpoint security, patched consistently, and monitored for unusual activity. We handle patch management, antivirus, and email security as part of your standard plan.
You do not pay extra to be protected.
Microsoft 365 management
Microsoft 365 is powerful and complex. Most small businesses use a fraction of what they pay for and have security settings that are still at defaults. We configure your Microsoft 365 environment properly, manage licenses, handle user adds and removes, and keep your email running cleanly.
Backup & disaster recovery
We back up your data and test those backups regularly. If something goes wrong, whether a server failure, a ransomware event, or an accidental deletion, you have a tested recovery plan and a team that knows how to execute it. Your business continuity depends on this working when it matters.
IT strategy & budgeting (vCIO)
Every NOC client gets access to a virtual CIO. That means sitting down with a technology advisor who reviews your systems, makes recommendations, and helps you plan and budget for technology over the next 12 to 36 months. No surprises. No emergency capital expenses. Just a clear picture of what is coming and why.
Pricing & How to Get Started
Our pricing is published transparently online. Visit our pricing page to use our interactive estimator and get a real monthly cost estimate based on your team size and needs. No sales call required to get a number.
Try us risk-free for 90 days.
Not happy? We will refund your previous month's service costs, facilitate your move to another MSP, and hand over every piece of documentation we have compiled. We are that confident you will stay.
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