Change doesn't have to be hard.
Transitioning your service to NOC is easy.
NOC Technology provides a dedicated onboarding team to facilitate every aspect of your service transition. We handle all communication, data collection, and hardware exchanges between your former IT support company, vendors, and other involved parties to ensure a smooth transition.
Our Services
REAL CLIENT TESTIMONIALS
We consistently deliver
WORLD-CLASS IT SUPPORT.
Partnering with NOC Technology gives me a sense of security and peace of mind. They have a support system no other MSPs can match. Their team is knowledgeable and quick to respond. The Mid-American team is extremely pleased with NOC and the service they provide.
Loyd Bailie
President & General Manager
Mid-American Coaches
Ready to start your transition to better IT?
Schedule a strategy session today.
Take 30 minutes to talk about IT.
We can use this session to discuss:
- Review of your current infrastructure
- Rollout plan for new software or hardware
- Cybersecurity strategies to better protect you
- Co-managed IT solutions
- How to transition your services to NOC
Is your current IT support a 10?
You deserve a supportive relationship with your MSP. Take our quiz to see how your support measures up.
What you should expect from your MSP.
Answering your calls
You deserve timely support. Your IT team should be actively answering your calls to provide you with quality support.
Conducting proactive monitoring and management of your critical systems
If there is a problem with critical systems and servers, you shouldn’t be informing your IT support team– they should be informing you.
Establishing a business continuity and disaster recovery plan (BCDR)
Ask your IT support about the 3-2-1 rule of backups. You should have three copies of your data on two different mediums, with one hosted off-site.
Providing 24 x 7 x 365 unlimited support
It’s impossible to predict how much IT support you may need. You should know your support team is available anytime you need them.
Providing spam and DNS filtering
Your IT support provider should be providing DNS and spam filtering to keep your business safe from accidental clicks and phishing attacks.
Communicating regularly during your projects and support tickets.
Your IT support provider should communicate with you anytime they are working on your network so you can keep your team and customers informed.
Providing consistent and transparent billing
A good IT provider makes accounting easy and helps control costs. You should receive a regular monthly invoice without unexpected fees.