Manufacturing IT Support Services in Wentzville
by Jon Lober | NOC Technology
What IT Challenges Keep Your Production Lines at Risk?
Manufacturing facilities in Wentzville require IT support that understands production demands and compliance requirements. Our 24/7 monitoring catches issues before they impact your lines, while our 15-minute emergency response ensures minimal downtime when problems arise.
Frequently Asked Questions
What's your emergency response time for manufacturing facilities?
Critical and emergency issues receive a 15-minute response with best-effort 4-hour resolution. High-priority problems get 1-hour response with 8-hour resolution targets.
How does 24/7 monitoring prevent production downtime?
Our monitoring systems identify issues before they impact operations, automatically resolving 50% of tickets. Each resolution is human-reviewed to find root causes and prevent recurrence.
Can you manage both OT and IT networks?
Yes, we implement proper network segmentation between operational technology and business systems while ensuring both remain secure and compliant with industry standards.
What's included in your 90-day guarantee?
If you're not satisfied within 90 days, we'll refund your previous month's service costs, facilitate your move to another MSP, and provide all documentation we've compiled.
Do you provide on-site support when needed?
Yes, as a local provider we offer on-site support for critical equipment issues and system implementations that require physical presence.
How do you handle legacy manufacturing systems?
Our team manages both modern and legacy systems, ensuring seamless integration and continued operation while planning strategic upgrades that minimize disruption.
Try us risk-free for 90 days.
Not happy? We'll refund your previous month's service costs, facilitate your move to another MSP, and hand over every piece of documentation we've compiled.
This guarantee reflects our confidence in delivering the manufacturing IT support your Wentzville facility needs. With 96.8% client satisfaction, we're committed to keeping your production running smoothly.
Start Protecting Your Production Today
Don't wait for the next IT crisis to disrupt your manufacturing operations. Our team is ready to implement proactive monitoring and support that keeps your production lines running.
Call 636.390.6621 now to speak with a manufacturing IT expert about protecting your facility's technology infrastructure. We'll assess your current setup and show you how proper IT management prevents costly downtime. See how smooth transitions happen with NOC.
View our transparent pricing structure designed for manufacturing operations.
