Fully Managed IT Services for St. Louis Businesses
Your 24 x 7 IT department
Running a business is hard enough without your technology working against you. When servers go down, Microsoft 365 stops syncing, or a phishing email lands in the wrong inbox, your team stops working. NOC Technology's fully managed IT service is designed to make downtime a thing of the past.
We function as your complete IT department: monitoring your network around the clock, managing your devices and software, protecting you from cyber threats, and consulting on the technology decisions that affect your growth, all at a predictable flat monthly rate. We've been doing this in St. Louis since 2009. Over 200 businesses trust us to keep their technology running so they can focus on running their business.
Your entire IT department—
without hiring an entire IT department.
Most St. Louis small businesses can't justify a full-time IT director at $100,000+ per year. But they still need everything a full-time IT director would provide: strategic planning, proactive maintenance, security, and someone to call when things break.
That's exactly what fully managed IT delivers.
You get a dedicated team of engineers, a virtual CIO who thinks about your technology roadmap, and a US-based help desk your staff can actually reach, all bundled into one flat monthly cost that's a fraction of a full-time hire. And unlike typical break-fix IT support, we don't make money when things break. Our model only works if yours does.
What's included in fully managed IT with NOC
Help desk & remote support
Your staff gets unlimited access to our US-based help desk — no hold queues routed overseas, no tiered ticket systems that take three hours to reach a human. Most issues are resolved remotely in under an hour.
Network monitoring & management
We monitor your network, servers, and devices 24 hours a day, 7 days a week. When something starts to fail, we know before you do — and we fix it before it becomes downtime.
Cybersecurity & endpoint protection
Every managed IT client gets multilayered security as standard: endpoint detection and response, email filtering, firewall management, and staff awareness training. Cybersecurity isn't an add-on — it's built in.
Microsoft 365 management
Licensing, configuration, security settings, Teams, SharePoint, OneDrive — we handle all of it. Your team gets the full value of Microsoft 365 without the headache of managing it.
IT strategy & roadmap
You get a dedicated virtual CIO who meets with you regularly, understands your business goals, and builds a technology roadmap that supports them. No more making IT decisions in the dark.
Who fully managed IT is built for
Fully managed IT works best for St. Louis businesses that:
- Have 10 to 150 employees and no full-time IT staff
- Are growing and need their technology to scale with them
- Are in a regulated industry — healthcare, legal, financial services, manufacturing — and need compliance support
- Have had a bad experience with break-fix IT and are tired of reactive support
- Want one monthly invoice and zero IT surprises
If your team spends more time working around their technology than working with it, fully managed IT is the right fit.
"What does fully managed IT actually cost?"
Managed IT pricing varies widely across St. Louis providers, which is why we're the only MSP in the area with a transparent online estimator. Most firms charge between $100 and $200 per user per month for fully managed services — the difference is what's included.
At NOC Technology, every plan includes help desk, monitoring, security, and vCIO services. There are no hidden fees for after-hours calls, emergency support, or cybersecurity add-ons. Use our online estimator to get an instant ballpark for your business, or talk to one of our advisors for a custom quote.
Frequently Asked Questions
Recommended reading
